FAQ

Can I pick up my order?
 
 
We do not have a warehouse for local pickup. We use an order fulfillment system with over 40 shipping centers throughout the United States. We offer a free shipping option with no minimum, as well as Two-Day and One-Day shipping.
 
 
When will I get my order? Which shipping service do you use?
 
We have Free No-Rush Shipping which takes 5-9 days, Two-Day, and One-Day Shipping. To receive your Two-Day or One-Day order in the designated time, it must be placed before 11am Eastern. Otherwise it will be received one day later (for instance, if you place a Two-Day order at 2pm Eastern on Monday, you will receive it on Thursday). We ship via UPS, FedEx, USPS, and local carriers to your specific region (OnTrac, Dynamex, etc). The shipping carrier will be selected based on your location in relation to the fulfillment center, and we cannot request specific carriers.
 
 
I need my speakers repaired. Do you still repair speakers?
 
We no longer offer speaker repair service or sell any speaker parts. We recommend our former head technician here: http://www.SpeakerRepairPros.com